Apr 25, 2023
Today, I’m sharing some of the highlights of the Leadership Lab retreat that took place in Nashville in early February.
You’ll hear why we came together, what the outcomes were, and some of the unexpected moments that happened too.
So if you’ve ever wondered what it’s like to attend this kind of intimate...
Apr 18, 2023
It can be scary to specialize so deeply that you find yourself serving a micro niche. You can worry that it will be harder to be profitable, and that it will be more difficult to build relationships and a reputation within a smaller defined group of clients and customers.
You can also tell yourself a story that finding...
Apr 11, 2023
Every person who takes on a role at the front desk holds the weight of client and customer satisfaction in their palm. We know that, but does your team member get it?
Today, let’s talk about how to help your front desk person excel at their role so that every client who walks in feels like they are in the right...
Apr 4, 2023
Connect with Shelli Warren:
Connect with Natalie Eckdahl:
Connect with Tiffanie Jordan:
Apr 4, 2023
People complain, they just do. Sometimes it’s venting, sometimes they are verbally working through a problem, sometimes they are projecting their own issues onto coworkers and their workplace in general, and sometimes people have a legit grievance.
As the CEO of your company, you’ve got to tune into this and...